Frequently Asked Questions
Everything you need to know about your next favorite kit.
What kind of shirts can I expect in my box?
Every box contains a 100% authentic football shirt from professional clubs or national teams worldwide. This includes current season releases, retro classics, and unique designs from leagues you might not even know yet.
Are the shirts brand new or used?
We only ship brand new shirts with their original tags attached. We pride ourselves on sourcing high-quality, official merchandise directly from manufacturers and licensed retailers.
Can I request to avoid a specific team or league?
Absolutely. We know rivalries run deep. During checkout, you can use the 'Teams to Avoid' text box to list any clubs or leagues you do not want to receive, and we will ensure they stay out of your box.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
What is your return policy if the shirt doesn't fit?
We accept returns for size exchanges within 14 days of delivery, provided the tags are still attached and the shirt is in its original condition. Please refer to our size guide before ordering to ensure the best fit.
How do you ensure the shirts are authentic?
Our team of experts inspects every single jersey for official branding, holographic tags, and serial numbers. we have a zero-tolerance policy for fakes or 'concept' kits.